Protyre News

Content_News_Feefo_2019

Protyre wins Feefo Gold Trusted Service Award for 4th consecutive year

11
Feb

Protyre are delighted to announce that we have won the ‘Feefo Gold Trusted Service Award’! for a FOURTH YEAR RUNNING!

We strive to provide every one of our customers with exceptional customer service which is reflected in the positive feedback continuously received on the Feefo platform.

So, who are Feefo and what do they do?

Feefo is an independent platform that provides consumers with the opportunity to communicate their experiences with companies by leaving reviews related to their transactions. Consumers rate these experiences from 1 to 5 stars, with 1 star representing a very negative experience and 5 stars representing a very positive experience. Feefo is a fantastic tool for customer engagement and allows the Protyre team to either make improvements to, or retain elements of, the way we operate on the back of the positive or negative customer feedback that we receive.

How do you qualify for Feefo’s Gold Trusted Service Award?

To achieve the Feefo Gold Trusted Service Award, Protyre has had to maintain an average score of over 4.5, while collecting at least 50 reviews. We are absolutely delighted to have been awarded the most prestigious of Feefo accolades for a fourth consecutive year!

This result is due to the tremendous focus and dedication to consistently provide a trustworthy experience for our customer base and this achievement reflects Protyre’s position as “The local garage you can trust”

For all the statisticians out there…

According to the saying, “The numbers never lie”, so check out our figures from the last 12 months of reviews:

4.7/5

Protyre Customer Experience Rating

28,123

Total number of customer reviews

22,917

5 Star reviews for our service

81.5%

Total Protyre customer reviews that are 5 Star!

A testament to our company values

We are all enormously proud of this superb achievement which outlines the enormous company-wide effort that Protyre puts in to ensure that both our new and loyal customers receive the customer service that they deserve.

Protyre always aim to provide our customers with fantastic, money-saving offers and promotions from our range of renowned tyre manufacturers. View the current offers and promotions we have running by clicking the button below:

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About the author

Article Author Photo
By Adam White
Adam looks to create engaging and informative content across the website that provides consumers with expert advice on MOTs, servicing, vehicle maintenance and tyre care. As a motorsport enthusiast, Adam enjoys documenting the Protyre Motorsport team’s involvement in major motorsport events across the UK.
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