MOT Technician
Reporting to the Centre Manager you will be responsible for carrying out MOT tests in accordance with VOSA, company guidelines and procedures. You will carry out the fitment of tyres and the mechanical repair of a wide range of customer vehicles and provide products and services to a high standard, complying with the company operational rules and guidelines, whether this is on site or off site.
Further Details
ACCOUNTABILITIES:
Ensure the work completed on each vehicle is carried out safely and to a high standard.
Carry out MOT testing in accordance with VOSA testing requirements.
Fast fit tyre fitting whilst being able to use an alignment machine and understand the reading and relevant adjustments.
Fitting brakes, exhausts and other mechanical products.
Work in a safe manner and comply with health & safety regulations at all times.
Ensure you do not work on any product or service that you have not been assessed as competent in or trained to carry out.
Adhere to company procedures on the use of vehicle inspection sheets.
Make customers and/or management aware of any additional faults found on the customers vehicle.
To carry out other duties as you may reasonably be called upon to perform.
RESPONSIBILITIES:
Customer
Ensure the agreed ‘Customer Journey’ is carry out with every customer.
Ensure customers are dealt with in a manner that portrays a professional image.
Ensure the work area is cleaned and maintained such that it portrays a professional image at all times.
Ensure that every vehicle has a fully completed job sheet listing work completed and advisory items.
Ensure that the customer’s vehicle is cleaned of any dirt/oil marks resulting from the job you have carried out.
Financial
Complete all work as quickly and efficiently as possible.
Utilise appropriate vehicle inspection sheets and procedures to identify all work required on customers vehicles and inform management/ customer of those requirements.
Limit the use of consumables and inform management of order / stock requirements.
To ensure that all services and/or products used are reported correctly for invoicing purposes.
Operational Excellence
Monitor the technical, fitting standards and quality of workmanship in the centre and inform the management team of any issues / requirements.
Ensure all MOT related issues are dealt with efficiently and any problems reported to the Centre Manager immediately.
Ensure that company policy and procedures are adhered to.
Ensure the appropriate responses are made in a timely fashion to requests / instructions from Management.
Report any faulty equipment / machinery to the management team immediately.
Carry out any reasonable request / tasks as deemed necessary by the management team.
Read, understand and action all points in the employee handbook as they become relevant.
Inform the manager immediately of anything suspicious, unusual, or contradictory to the proper running of the branch.
People
Communicate in a civil and effective manner with colleagues, customers and management.
Act in a responsible and professional manner at all times.
Respect other team members and assist when required.
Inform the management team of any training requirements needed to fulfil your role.
Ensure a high standard of personal presentation including wearing correct company uniform at all times.
To be an active team player committed to achieving success.
Health & Safety
Comply with all company/customer health & safety procedures and following all necessary safe working practices.
Take responsibility for housekeeping.
Carry out hazard spotting on an ongoing basis and inform management of any possible and health & safety issues.
Always wear/ use appropriate PPE whilst completing all tasks.